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FAQs

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Frequently Asked Questions

Here we answer some of the most common questions.

Due to the nature of customization and time restraints we are only able to work with a small number of Santas each year. If you are interested in getting a custom suit please contact us directly.
Santa: *Jacket – Starting $800, plus fabric costs *Custom Vest- Starting $250, plus fabric costs *Ready to wear Vest- $175 *Shirt- $125 *Pants-Starting $250, plus fabric costs *Knickers - Starting $250, plus fabric costs *Custom J&R Santa Hat- $200 *Boot Cuffs- $50 *Decorative Hat Pin- $10-$15 *Boot Tabs- $12 single, $20 per pair *Fur Pouf - $12 *Embroidery - $20 per hour, varies based on design   Mrs. Claus: *Custom Dress – Starting at $800, varies upon design, plus fabric costs *Blouse - $125 *Short Cloaks - $75- $125 *Custom Cloak – Starting at $200 *Mob Cap- $25-$35 *Custom Vest - $250, plus fabric costs *Apron (half and full) and Mob Cap set - $90
We can do the initial meet and great and consult online using Skype or conference call. We also have an online form with instructions for sending us all of your pertinent measurements. We encourage all of our clients to take advantage of Pinterest to communicate visual ideas and inspirations they have for their custom look. However, to be able to provide the personal fit and attention to detail that we cherish, your fittings must be done in person. We are hoping to develop a network of seamstresses throughout the US in the future that can give us appropriate feedback regarding fit, design detail, and finish, but that is not currently in place in every city. We try to work with each of our clients, if outside the Atlanta area, to create a fitting schedule that is convenient.
In short, no. All of our clothing is custom designed and constructed for each of our clients. We do not start from a ready-made garment and alter it.  This gives us total flexibility to not only customize the cut of your outfit, but build-in specific features as part of the construction. We know this will provide you a much better outfit and will help assure that it is uniquely yours. We do have a selection of non-custom items, ready to wear items: Santa Shirts, vests, J & R Santa Hats available for purchase online and at Santa Gatherings.
Due to the nature of our customization, each suit takes roughly around 200 hours to complete. In addition to that time frame. We guarantee all Santas that we take for the year to have their new wardrobe by November 1 at the latest.
Meet and Greet – we meet each other and discuss what you are looking for. For Santa, the project usually includes pants, a vest, coat, and a hat. Are there other requests such as a continental coat, a parade robe, or other extras such as shirts? For Mrs Claus, are you looking for an outfit to stand alone or to compliment and coordinate with your Santa? What other accessories are part of your wardrobe vision? An estimate of total cost will be developed after the scope of the project is determined, and usually presented before this meeting is over. Measurements and Design Deposit – Once you have decided to proceed with the project, we will take all necessary measurements. $300 non-refundable design deposit is due at this time. This fee will be subtracted from the final total labor cost. Inspirations – This is your opportunity to really let us know what your vision of your clothing looks like. There are many places from where your inspiration may come. Maybe it’s another Santa’s suit, a wardrobe from a movie or play, or even the set or location can offer design inspirations. We encourage you to get a Pinterest account and create an inspiration board. Then post pictures of whatever it is that inspires your dream for your new outfit. Oh, and be sure to email us a link to that board once it’s ready! Designs – Based on the scope of the project and drawn from your inspirations, Elizabeth will create and present costume sketches and renderings. This is your first opportunity to see your vision put on paper. Any modifications required to the design will be noted and a final design will be approved. Some of the things that will be finalized at this meeting include options for pants, hat details, type of fur, closure details for coat, and the type of fabric to be used. Actual fabric selection will come at the next step. Other embellishments to make your outfit uniquely yours will be firmed up at this time.   Mock-up Fitting – Once the designs are agreed upon, Brittany starts working on the mock-up using a muslin fabric. This is where we incorporate some of the design nuances and eventually how the final patterns are created. At the mock-up fitting, any required alterations will be marked and noted, as well as your feedback. Please have your actual belt and boots or other shoes with you for this fitting. After the fitting, we will discuss your fabric options. We will provide fabric swatches and discuss the pros and cons of each of your options. If there are coordinating pieces as part of the project, swatches for those items will also be presented to show how they work together.  (Payment 1 Due)   Fashion Fabric Fitting – You will try on your outfit for the first time! This will still be mid-way in the construction phase, so there will not be any closures, and no embellishments or fur yet attached. We use this time to ensure proper fit and mark precise placement and width of fur as well as locations for any buttons and other embellishments. (Payment 2 Due)   Final Fitting, Drop off / Pick-up – You will try on your garments to to make sure everything is perfect – check the fit, hem, sleeve length, etc – making sure you are 100% happy. Your outfit is complete and you get to take it home! (Final payment is due.)

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